We’re looking for a Systems Administrator with hands-on, commercial experience in managing production systems. Someone who’s passionate about reliability, automation, and 24/7 operations.This role combines standard Systems Administrator responsibilities with participation in a 1st-line on-call rotation, including night and public-holiday coverage as part of the team’s support schedule. Most of the time, you’ll be working on Systems Administrator responsibilities.
You’ll work with AWS-based and (rarely) on-prem environments, take part in incident handling across support lines, and help maintain highly available systems used by clients worldwide.
Responsibilities:
Systems Administration
- Managing and maintaining production systems for our clients – primarily in AWS, but also in traditional on-prem environments.
- Automating daily operations and system administration tasks.
- Monitoring, analyzing, and improving performance, availability, and scalability.
- Troubleshooting incidents and problems within support lines, for systems operating 24/7.
- Supporting development teams in CI/CD pipelines and secure deployments.
- Participating in architecture design and building new services from the ground up.
- Creating and maintaining technical documentation.
1st Line & On-Call Support
- Processing and handling incoming Service Desk requests from application users across our client-deployed platforms.
- Reproducing user-reported issues, searching for root causes, and escalating when needed.
- Cooperating with the 2nd and 3rd line support teams.
- Monitoring applications and user feedback (e.g., store comments).
- Participating in shift work and on-call duties, including nights and public holidays.
Requirements:
- Minimum 2 years of commercial experience in system administration (Linux or Windows Server, Windows 365).
- At least 1 year of practical experience with relational databases (PostgreSQL, MySQL, or MS SQL).
- Practical experience maintaining high-availability systems running 24/7.
- Scripting skills (Python or Bash).
- Comfortable working in English (both written and spoken).
- Availability to participate in on-call rotations and work during night hours.
- Strong communication and collaboration skills.
Nice to have:
- Hands-on experience with AWS in production environments.
- Experience in similar support or Service Desk roles.
- Familiarity with video streaming/distribution workflows (OTT).
- Knowledge of containerization (especially Kubernetes).
- Networking and security background.
- Experience with Atlassian stack (Jira, Confluence).
- Knowledge of monitoring/observability tools.
- Infrastructure as Code (Terraform, Ansible, CloudFormation).
- Technical degree in computer science or related fields.
What you’ll get in return:
- Compensation in the range of 13 000 - 18 200 PLN net B2B,
- fully remote work with flexible working hours,
- MyBenefit platform funds (that you can use to buy a MultiSport card or other cool services),
- a choice to join our group health insurance,
- access the wellbeing platform Mindgram that helps you stay in a good mental shape,
- access to the language learning platform Tutlo,
- company-wide quarterly meetings (when we head out together, sum up the quarter, have fun, and enjoy spending time as a team),
- optional (bun fun!) team activities, like joint mountain trekking trips, St. Nicolas Day event for kids, board game nights, and more,
- a welcoming office in the very heart of Poznań, if you prefer to work on-site.
If you’d like to join our team, leave your CV below. We’d be happy to get in touch with you!
Recruitment process:
- Interview with People Operations Specialist - a 30-minute online meeting to get to know each other better,
- Interview with the Team Leader, DevOps and People Operations Specialist - a more in-depth conversation about the role and mutual expectations, lasting about 1 hour,
- Final decision.
You can count on our feedback after each stage to ensure the process is as transparent and valuable as possible.